How do I get information to you for the newsletter

What about pictures in the newsletter

Can I make revisions

Any other administrative issues I should know

Can I make referrals and receive a credit

What about post-cards and fliers

Technical questions

Billing and Payment Information

How do I pay for the newsletter?

We have an ALL ELECTRONIC payment system.  We accept only credit cards and debit/check cards for payments.

The Touchless newsletter is $30 (with a $15 set up fee).  The set up fee is non-refundable if you cancel the service.

Your credit card will be charged during the first week of each month.  You will notification of which date your card has been assigned to be processed once you sign up.

Is there a long-term contract?

No, you can cancel your service at anytime.  However, we do ask for notice by the 1st of the month prior to publishing if you are planning to cancel. Once your card has been charged, however, no refund will be given.  Please cancel prior to the 1st of the month.

Back to Top

Information for the Newsletter

• Once you sign up, you will receive a completed newsletter within 48 hours (if reports have posted).
• We will advise you of when you newsletter will be completed.
   

How are reports included?

When you sign up you will provide the login information for us to access your reports from the MK Desktop.  We will download and include the reports in the newsletter.  Once reports are downloaded and included in the newsletter, no further updates will be made to the reports.  They are included as is from the Company.

I don't want my report information to be included.  Can my information be excluded when reports are posted?

Yes, you can opt to have your report information removed.  If you choose to remove your on-target star results, in the month that star photos are included, your will not be shown in keeping with your request not to show your results.

Yes, but I'll need to know your logins, etc.  If you are interested in this aspect, contact me.  

Do you only provide an electronic copy of the newsletter?

I provide you a copy of your newsletter in Adobe Acrobat.  This copy can be printed by you and mailed, or forwarded to your unit through email. 

Back to Top

Pictures in the Newsletter

Yes, but only on the star page when the quarter is over and stars are being recognized.

Yes. And when I am finished with them, I will mail them back to you.

Is there a particular way you would like the photo?

If you take a photo of any more than that, it is fine, but as I try to crop to get a good picture of her face, it may become distorted.  So, a white background, head and shoulder shot works the best.  But I can use anything you send!

Back to Top

You don't have any revisions.  Once the newsletter is delivered to you it is in a final state.  You don't have the option to include or exclude any content.

However, if there is an error in the content we've provided, that can be corrected. 

Back to Top

Administrative Issues

You will receive your newsletter, complete with reports on or before the 10th of each month.

Must I complete a newsletter each month?

Our service is monthly.  However, you can choose to skip a newsletter once every 12 months and remain active.

Do you keep past editions of my newsletter?

No. Once we start on a new edition, the other one is overwritten.

No.  

No, not as part of this service. 

Yes because each newsletter takes time to set up with your information and changing the billing, your records, etc.  Time in doing these tasks is why there is a set up fee.  

Back to Top

Absolutely. You will receive a $10 credit applied to your credit card immediately! 

To earn the credit . . .

• The person named as the referral must be a current customer using our newsletter or Virtual Assistant service.
• If you are already a customer of a one of our services, and are signing up for another service, no referral credit can be given as you'll already be aware of all the service we offer.
• You must not be a return customer of the any service (newsletter, Virtual, etc.).  Meaning you previously used the service, are are now returning for that service or another we currently have.

First, make sure she indicates on the Sign Up form that you referred her.  Then, you will see a credit on your credit card statement for $10 for the referral.  If you'd like to know the director that referral is for, email us!

No, unfortunately.  So make sure she mentions you at sign up!

Back to Top

• Yes.  It is called the Director's Brochure. 
• It is a compilation of items that I have designed for Directors or designed on my own to offer to Directors which I feel others can benefit
• I compiled them into categories and as new items are included and this can be accessed online.

• $5

Back to Top

One of two reasons:

1. They have not yet downloaded the newest version of Adobe Acrobat Reader.  Even though they have a version of the free reader, they need the most up-to-date to view the newsletter. Use this link: http://www.adobe.com/products/acrobat/readstep2.html
2. If they use Hotmail, MSN, or Yahoo email . . . they may experience problems.  Sometimes your newsletter document is larger than the ISPs (Hotmail, MSN, Yahoo) will accept.
3. For those consultants, you will have to print a copy for them or have them provide you another email from a private, for fee ISP (Ameritech, Cox, etc.)

As best I know how, I will help you.

Back to Top