|
How
do I get information to you for the newsletter
What
about pictures in the newsletter
Can
I make revisions
Any
other administrative issues I should know
Can
I make referrals and receive a credit
What
about post-cards and fliers
Technical
questions
Billing
and Payment Information
How do I pay for the newsletter?
We have an ALL
ELECTRONIC payment system. We accept only credit cards and
debit/check cards for payments.
The Mini newsletter is $20 (with
a $15 set up fee). The set up fee is non-refundable if you
cancel the service.
Your credit card will be charged on the 1st
of each month
Is there a long-term contract?
No, you can cancel your service at anytime. However,
we do ask for notice by the 1st of the month prior to publishing if you are
planning to cancel. Once your card has been charged,
however, no refund will be given. Please cancel prior to the 1st of
the month.
Back to Top
Information for the
Newsletter
About my first newsletter, how does that work?
You will receive your newsletter each month by the 10th of
the month complete with reports. Once you return your 2 pages of
content, your newsletter is complete.
How can I get information to you for the newsletter?
Your information must be emailed in the form of a Microsoft
Word, Microsoft Publisher or Adobe Acrobat file.
How are reports included?
We will download and include the New Consultant,
Wholesale and Birthday/Anniversary reports.
I don't want my report information to be included.
Can my information be excluded when reports are posted?
No. That option is only available on the No-Brainer,
Touchless
and Customized newsletters.
Can you show just names and not amounts
for the wholesale listing?
No. That option is only available on the No-Brainer, Touchless and
Customized newsletters.
Do you only provide an electronic copy of the newsletter?
I provide you a copy of your newsletter in Adobe Acrobat. This copy
can be printed by you and mailed, or forwarded to your unit through
email.
Back to Top
Pictures in the Newsletter
Can I have consultant photos in the newsletter?
Not in the portion of the newsletter we provide, but you
can include whatever content, including photos, on your pages 4 and 5
sent in as a Word, Publisher or Adobe Acrobat document.
What about my photo for the front of the newsletter?
Many Directors use their official photo with the Director suit. Others use a favorite photo.
You decide.
Back to Top
Revisions
How many revisions do I have to complete the newsletter?
You don't have any revisions. Once you send in your
content for your 2 free pages, your newsletter is complete.
Back to Top
Administrative Issues
When do I get my newsletter?
- You will receive your
newsletter by the 10th of each month.
- Once you return your content
for your 2 free pages, your newsletter is complete.
- You can expect your
newsletter no later than 72 hours after you send in your
content for the 2 free pages,
(excluding Sunday and Holidays).
Must I complete a newsletter each month?
Our service is monthly. However, you can choose to
skip a newsletter once every 12 months and remain active.
Is there a deadline to complete my newsletter?
- Newsletter production is over EVERY
month on the 23rd (with exceptions for Thanksgiving and Christmas).
Notices will be provided of an alternate date in these cases.
- To get a completed newsletter, all
updates and changes must be received by 9:30 p.m. CST on the 23rd to be
worked on.
- However, there is a one-time exception each month
that you can utilize for a $20 fee. You'll be allowed only
one $20 after-the-deadline revision each month.
- After the deadline on the 23rd, you can
send ONE EMAIL with information to complete your newsletter UNTIL the 25th of the
month.
- You'll be asked by email to verify that
you do want to have the $20 applied to your card and that verification
must be returned by email before the 25th.
- Once verification is received, we'll
process your card and work on the newsletter as we have time (as we may
be off on vacation, etc.).
- Because we may be on vacation during the
last week of the month, any after-the-deadline requests do not have a
set time as to when they will be returned to you. However, all will be
completed by the 30th of the month and sent back as final.
Do you keep past editions of my newsletter?
No. Once we start on a new edition, the other one is overwritten.
Can you email the completed newsletter to members of my unit?
No.
Will you copy and mail my newsletter to members of my unit?
No, not as part of this service.
Once I sign up for this newsletter and then
want to switch to another version in the future, will I have to pay
another set up fee?
Yes because each newsletter takes time to
set up with your information and changing the billing, your records,
etc. Time in doing these tasks is why there is a set up fee.
Back to Top
Referrals
Do you give a discount for referring other Directors to your service?
Absolutely. You will receive a $10
credit applied to your credit card immediately!
To earn the credit . . .
- The person named as the referral must be a current customer using our
newsletter or Virtual Assistant service.
- If you are already a customer of a one
of our services, and are signing up for another service, no referral
credit can be given as you'll already be aware of all the service we
offer.
- You must not be a return customer of the
any service (newsletter, Virtual, etc.). Meaning you previously used the service, are are now
returning for that service or another we currently have.
How will I know when a director I have referred uses the services?
First, make sure she indicates on the Sign Up form
that you referred her. Then, you will see a credit on your
credit card statement for $10 for the referral. If you'd like to
know the director that referral is for, email us!
But if she doesn't fill that in at the time she signs up, and you find out later that I referred her, will I
get credit?
No, unfortunately. So make sure she mentions you at sign up!
Back to Top
Newsletter Extras
Do you have a portfolio of items you've created for Directors like
fliers or postcards that I can use for examples of items in my newsletter?
- Yes. It is called the Director's Brochure.
- It is a compilation of items that I have designed for Directors or
designed on my own to offer to Directors which I feel others can benefit
- I compiled them into categories and as new items are included
and this can be accessed online.
- This way, you do not have to "think" of a good promotion or
consultant challenge, or even a post card.
- You simply tell me the item number from the brochure and it goes
into your newsletter
Can
I see a sample of the Director Brochure?
- Access to the brochure is
reserved for customers of the Unit newsletter service.
If you decide to sign up, you'll be given access
If I have a Director Brochure page in my newsletter that I now want as a separate flier,
is there a charge for that?
Back to Top
Technical Questions
Why can’t my consultants download the newsletter you have sent in
Adobe Acrobat.
One of two reasons:
- They have not yet downloaded the newest version of Adobe Acrobat
Reader. Even though they
have a version of the free reader, they need the most up-to-date to
view the newsletter. Use this link:
http://www.adobe.com/products/acrobat/readstep2.html
- If they use Hotmail, MSN, or Yahoo email . . . they may
experience problems. Sometimes your newsletter document is larger than the ISPs
(Hotmail, MSN, Yahoo) will accept.
- For those consultants, you will have to print a copy for them or have
them provide you another email from a private, for fee ISP (Ameritech,
Cox, etc.)
If I email or call you with a question about my computer, can you answer it for me?
As best I know how, I will help you.
Back to Top
|
