How do I get information to you for the newsletter

What about pictures in the newsletter

Can I make revisions

Any other administrative issues I should know

Can I make referrals and receive a credit

What about post-cards and fliers

Technical questions

Billing and Payment Information

How do I pay for the newsletter?

We have an ALL ELECTRONIC payment system.  We accept only credit cards and debit/check cards for payments.

The BLT newsletter is $40 (with a $15 set up fee).  The set up fee is non-refundable if you cancel the service.

Your credit card will be charged during the first week of each month.  You will notification of which date your card has been assigned to be processed once you sign up.

Is there a long-term contract?

No, you can cancel your service at anytime.  However, we do ask for notice by the 1st of the month prior to publishing if you are planning to cancel. Once your card has been charged, however, no refund will be given.  Please cancel prior to the 1st of the month.

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Information for the Newsletter

• Once you sign up, you will receive a response by email that we have received your information and attached to that email will be some questions you need to answer about your newsletter's reports pages.
• I will begin working on the first draft of your newsletter and return to you as soon as I can.  It usually takes no longer than a few days.
• You should respond to that email as soon as you can so we can begin work on your newsletter.

How are reports included?

When you sign up you will provide the login information for us to access your reports from the MK Desktop.  We will download and include the reports in the newsletter.  Once reports are downloaded and included in the newsletter, no further updates will be made to the reports.  They are included as is from the Company.

I don't want my report information to be included.  Can my information be excluded when reports are posted?

Yes, you can opt to have your report information removed.  If you choose to remove your on-target star results, in the month that star photos are included, your will not be shown in keeping with your request not to show your results.

Yes, but I'll need to know your logins, etc.  If you are interested in this aspect, contact me.  

Do you only provide an electronic copy of the newsletter?

I provide you a copy of your newsletter in Adobe Acrobat.  This copy can be printed by you and mailed, or forwarded to your unit through email. 

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Pictures in the Newsletter

Yes. And when I am finished with them, I will mail them back to you.

How many photos can I have in the newsletter?

• You can only have photos on Page 1, 3 that we will include for you.
• You can always have photos on your free pages 8 and 9 since you design that page completely in Word or Publisher.  So whatever you include (pictures, clipart, etc.) is what we'll put in for you.

Is there a particular way you would like the photo?

If you take a photo of any more than that, it is fine, but as I try to crop to get a good picture of her face, it may become distorted.  So, a white background, head and shoulder shot works the best.  But I can use anything you send!

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It is very difficult for the person who typed an item to proof it accurately 100 percent of the time. I can look at something for five minutes and not see an obvious typo, but when you pick up the document it stands out to you like a sore thumb. It helps when two people are looking at a document. As the Director requesting it, let’s partner together to get your document perfect!  

Remember, you are ultimately responsible for the content of your newsletter and the accuracy of it.  The more you can send information already typed and the way you want it the better.  I'll just cut and paste into your newsletter.  If I have to retype it for you, you should make a special effort to read that typed information carefully when you review it!

How many times can I revise my document because of errors, typos, etc.?

• There is a limit of 3 sets of revisions for your newsletter. 
• A revision is ANY change no matter how minimal to the newsletter content or layout.
• You can expect to receive an updated newsletter within 48 hours of revision requests.

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Administrative Issues

• You choose which date each month to have your first draft sent to you (either the 10th, 13th or 15th)
• Once you return your content after receiving your draft, newsletter production begins.
• You will receive a updated revision within 72 hours of sending your initial content (excluding Sunday and Holidays) and within 48 hours of any revision (excluding Sunday and Holidays).

Our service is monthly.  However, you can choose to skip a newsletter once every 12 months and remain active.

• Newsletter production is over EVERY month on the 23rd (with exceptions for Thanksgiving and Christmas). Notices will be provided of an alternate date in these cases.
• To get a completed newsletter, all updates and changes must be received by 9:30 p.m. CST on the 23rd to be worked on.
• However, there is a one-time exception each month that you can utilize for a $20 fee.  You'll be allowed only one $20 after-the-deadline revision each month.
• After the deadline on the 23rd, you can send ONE EMAIL with information to complete your newsletter UNTIL the 25th of the month.
• You'll be asked by email to verify that you do want to have the $20 applied to your card and that verification must be returned by email before the 25th.
• Once verification is received, we'll process your card and work on the newsletter as we have time (as we may be off on vacation, etc.).
• Because we may be on vacation during the last week of the month, any after-the-deadline requests do not have a set time as to when they will be returned to you. However, all will be completed by the 30th of the month and sent back as final.
   

No.  The newsletter production schedule is based upon the previous month's information. So your reports (including New Consultants, etc.) and recognition (Weekly Summary Sheet info), can only be for the previous month.

Do you keep past editions of my newsletter?

No. Once we start on a new edition, the other one is overwritten.

No.  

No, not as part of this service.  However, we have a partner that provides Virtual Assisting which can copy and mail for you.  Visit them at www.BeeVirtual.com

Yes because each newsletter takes time to set up with your information and changing the billing, your records, etc.  Time in doing these tasks is why there is a set up fee.  

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Absolutely. You will receive a $10 credit applied to your credit card immediately! 

To earn the credit . . .

• The person named as the referral must be a current customer using our newsletter or Virtual Assistant service.
• If you are already a customer of a one of our services, and are signing up for another service, no referral credit can be given as you'll already be aware of all the service we offer.
• You must not be a return customer of the any service (newsletter, Virtual, etc.).  Meaning you previously used the service, are are now returning for that service or another we currently have.

First, make sure she indicates on the Sign Up form that you referred her.  Then, you will see a credit on your credit card statement for $10 for the referral.  If you'd like to know the director that referral is for, email us!

No, unfortunately.  So make sure she mentions you at sign up!

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• Yes.  It is called the Director's Brochure. 
• It is a compilation of items that I have designed for Directors or designed on my own to offer to Directors which I feel others can benefit
• I compiled them into categories and as new items are included and this can be accessed online.
• This way, you do not have to "think" of a good promotion or consultant challenge, or even a post card.
• You simply tell me the item number from the brochure and it goes into your newsletter

Can I see a sample of the Director Brochure?

• Access to the brochure is reserved for customers of the Unit newsletter service.  If you decide to sign up, you'll be given access

• Yes, $5.

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One of two reasons:

1. They have not yet downloaded the newest version of Adobe Acrobat Reader.  Even though they have a version of the free reader, they need the most up-to-date to view the newsletter. Use this link: http://www.adobe.com/products/acrobat/readstep2.html
2. If they use Hotmail, MSN, or Yahoo email . . . they may experience problems.  Sometimes your newsletter document is larger than the ISPs (Hotmail, MSN, Yahoo) will accept.
3. For those consultants, you will have to print a copy for them or have them provide you another email from a private, for fee ISP (Ameritech, Cox, etc.)

As best I know how, I will help you.

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